| Carry out the letter and the spirit of the company policies, strategies,
and philosophies and take the initiative to make things better. |
| Encourage open and honest communications by taking time to listen and
respond in a positive manner. |
| Whenever possible, solicit team member input and involvement in
decisions through the practice of "appropriate democracy." |
| Be willing to give, receive, and constructively respond to honest
feedback. |
| Encourage teamwork and cooperation. |
| Recognize the efforts and achievements of my team members. |
| Value the differences in people and recognize the diversity of each
person's gifts, perspectives, talents and skills. |
| Conduct myself with the highest ethics, honesty and integrity at all
times and never ask for something to be done that I would not be willing
to do myself. |
| Be honest and fair in all my dealings and treat team members with
respect and dignity. |
| Deal with people fairly and without any bias or distinction as to race,
color, religion, sex, age, marital status, disability, pregnancy, or
other irrelevant factors. |
| Deal with problems promptly in a professional, confidential, fair, and
evenhanded manner, focusing on solutions (not blame). |
| Be a good teacher and coach and assist team members in achieving
personal and professional growth. |
| Promote the welfare and growth of team members at all levels. |
| Promote a "family friendly" working environment and be
flexible in meeting the needs of my team members, while also meeting the
needs of my customers and company. |
| Do my best (within good business practice and the company's ability) to
meet the career goals desired by my team members. |
| Be a good role model by demonstrating the best industry and management
practices. |
| Be a good student of the industry, an active learner, and seek to grow
as a leader. |
| Maintain constructive relations with my colleagues. |
| Be a good representative of my company in the community. |
| Keep my word and honor all obligations and commitments. |
| Understand that how I treat team members will directly impact customer
service. |
